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Thank you for your interested in joining the Journey Center for Safety and Healing team. Journey Center (formerly known as the Domestic Violence & Child Advocacy Center) is a non-profit organization that foster safety and healing for those affected by child abuse and domestic violence; and prevents abuse through education, advocacy and systemic change. We strive to uphold our values of Empowerment, Resiliency, Safety, Inclusion, Integrity and Connectedness.

 We are seeking qualified individuals to join Journey Center’s team.  Please review the list below for our most recent open positions and to apply.


  • Journey Center is seeking a Full-Time Community Outreach Advocate position assists victims of domestic violence and related crimes by providing immediate intervention and referrals. The Community Outreach Advocate provides outreach, education, training, and support to identified communities. These tasks will include community awareness, outreach, education, and training.

    Position and job type: Full-time, Non-exempt, Starting Hourly rate $19.23

    Schedule: Work hours are Monday-Friday, some evening and non-traditional hours required.

    Duties include but not limited to:

    • Educate the community and professionals on options and resources about domestic violence and child abuse.

    • Facilitate/co-facilitate training and educational programs in the community.

    • Promote Journey Center and its programs through community collaborative meetings.

    • Provide crisis intervention and emergency assistance when performing outreach and education.

    • Establishes contacts in the community, promotes programs and services and provides resources.

    • Records and maintains required documentation for all presentations and provides monthly statistics timely.

    Qualifications:

    • Bachelor’s Degree or equivalent years of experience preferred.

    • Public speaking experience preferred.

  • Journey Center is seeking a full time DVHFI Housing Navigator to work collaboratively with shelter and case management staff to identify housing opportunities for clients. This position is required to actively seek out, obtain and maintain relationships with landlords. The Housing Navigator provides housing opportunities in Cuyahoga County.

    Position and job type: Full-time, Non-exempt, Starting Hourly rate $19.23

    Schedule: Work hours are Monday – Friday 9am – 5pm

    Duties include but not limited to:

    • Proactively seek out new housing opportunities and resources.

    • Develop and maintain on-going relationships with landlords and other housing providers, including acting as a liaison between landlord and advocate as needed.

    • Maintain a knowledge of the housing spreadsheet, as well as provide documentation of all contacts of housing providers. Provide consistent updates on housing availability.

    • Maintain current level of knowledge on program software and other information on housing assistance programs.

    • Knowledge of Housing Quality Standard Inspections per grant guidelines and advocate for clients with regard to quality standard of living

    • Possess an understanding of client centered approach and client self-determination

    Qualifications:

    • Bachelor’s Degree or equivalent work experience is required.

    • Experience working with domestic violence, child abuse, or trauma preferred.

    • Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record

    • Familiar with EDEN Rapid Rehousing or similar housing agencies and systems preferred

  • Journey Center for Safety and Healing is seeking a full time Grants Coordinator to conduct a full range of activities required to prepare, submit and manager the grants program with government, foundation, and corporate sources.

    Position and job type: Full-time, Exempt, Starting salary $38,000-$43,000 depending on experience.

    Schedule: Work hours are typically Monday-Friday, occasional evening and weekend hours. Hybrid work schedule available.

    Duties include but are not limited to:

    • Write proposals for both unrestricted operating revenue and restricted projects to foundations, corporations, and government sources.

    • Submit timely and accurate reports for all grant funded projects.

    • Research sources of funding.

    • Coordinate with multiple departments to obtain relevant information needed for writing grants.

    • Track progress regarding proposals submitted, awarded, declined, and pending and communicate appropriately

    Qualifications:

    • Bachelor’s Degree and/or experience with grant writing, grant reporting and funding research.

  • Journey Center is seeking a full time Family Advocate for our confidential shelter to provide case management, safety planning, and advocacy to survivors of domestic violence.

    Position and job type: Full-time, Non-exempt, hourly rate $19.23

    Schedule: Work hours are full time at 40 hours/week. Monday – Friday, 11a-7p

    Duties include but not limited to:

    • Facilitate intake process for new clients entering shelter

    • Assisting clients in developing individualized case plans

    • Providing case management, crisis intervention, and safety planning to clients

    • Assisting clients in obtaining and maintaining linkages to community resources

    • Maintaining case records

    Qualifications:

    • Bachelor’s Degree in Social Work or related field or equivalent experience working in DV or case management

    • Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record

    • Must be available for extended and non-traditional work hours and willing to work in residential environment

    • Experience working with victims of trauma, domestic violence and/or child abuse preferred

    • Group facilitation preferred

    • Case Management preferred

  • Journey Center is seeking a Full-Time Supportive Services Manager to oversee all direct client services at our Emergency Shelter. This provides oversight of the day-to-day operation at shelter and programming including groups, shelter activities and direct supervision to Coordinators and Advocates and ensures services delivered to clients are carried out in accordance with the agency’s mission and best practices.

    Position and job type: Full-time, Salary Exempt, Salary range 48k-52k

    Schedule: Work hours are Monday-Friday, some evening and non-traditional hours required.

    Duties include but not limited to:

    • Oversee all aspects of the emergency shelter

    • Supervise emergency shelter staff

    • Maintain relationships with outside agencies and relationships with internal staff to promote transitions out of shelter

    • Rotating schedule of on call duties

    • Oversee delivery of client services

    • Oversee delivery of programming

    • Shelter process Quality Assurance

    • Knowledge of fiscal aspect of shelter programs

    • Assist with providing coverage of shelter

    Qualifications:

    • Bachelor’s Degree required

    • Minimum of 3 years’ experience providing supervision

    • Experience working with victims of domestic violence preferred

  • Journey Center for Safety and Healing (formerly known as Domestic Violence & Child Advocacy Center) is seeking a full time Therapist to provide individual, group, and telehealth therapy services to adult or child victims of child abuse and/or domestic violence. This is position is office/community based.

    Schedule: Work hours are Monday – Friday, 10am-6pm or 11a-7p

    Position and job type: Full-time, Exempt, Salary $50,000 - $60,000. Hybrid work available.

    Duties include but not limited to:

    • Provide mental health services including diagnostic assessments, individual behavioral health therapy, group behavioral health therapy, and telehealth therapy.

    • Conduct education programs for clients

    • Provide information, referral and helpline services.

    • Maintain program/case records

    • Maintain current licensure in the state of Ohio.

    Required Qualifications:

    • Master’s Degree in Social Work or Counseling required

    • Must have LSW or LPC; LISW or LPCC preferred

  • Journey Center for Safety and Healing (formerly known as Domestic Violence & Child Advocacy Center) is seeking a PRN (as needed) advocate for our confidential shelter.

    Work hours vary depending on the need, some evening needed.

    Position and job type: PRN. Hourly rate $15.75

    Duties include but not limited to:

    • Answering 24-Hour Helpline

    • Offering information and referrals

    • Performing phone intakes

    • Providing crisis intervention, advocacy, information and referral to shelter residents

    • Determining eligibility of individuals requesting shelter

    • Providing ongoing support and case management to residents

    • Mediating conflict among shelter residents

    • Maintaining documentation

    • Walking facility

    • Light housekeeping

    • Engaging with residents

    • Checking for safety and sanitation

    • Participating in shift change

    Bachelor’s Degree in a human services field or equivalent years of experience preferred. Bilingual in Spanish and English preferred. Must have a valid driver’s license.

  • Journey Center for Safety and Healing (formerly known as Domestic Violence & Child Advocacy Center) is seeking part time Visitation Monitors for our Safe and Sound Supervised Visitation Center.

    Work hours are Friday-Sunday. We are closed major holidays. This position is a continuous need. Hourly rate $15.75

    Duties include, but not limited to:

    • Monitor visits between parents and children

    • Monitor exchanges of children between parents

    • Model and teach appropriate parent-child behavior

    High School diploma and two years working with youth and families required. Qualified applicants must have a working knowledge of domestic violence and child abuse issues. Associates or Bachelor's degree preferred. Bilingual in Spanish & English a plus.


Journey Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Updated 2/29/2024