Thank you for your interest in joining the Journey Center for Safety and Healing team. Journey Center (formerly known as the Domestic Violence & Child Advocacy Center) is a non-profit organization that fosters safety and healing for those affected by child abuse and domestic violence; and prevents abuse through education, advocacy and systemic change. We strive to uphold our values of Empowerment, Resiliency, Safety, Inclusion, Integrity and Connectedness.
We are seeking qualified individuals to join Journey Center’s team. Please review the list below for our most recent open positions and to apply.
-
Journey Center is seeking a full time Housing Navigator with our Domestic Violence Housing First Initiative (DVHFI) program to work collaboratively with staff to identify housing opportunities for clients. This position will actively seek out, obtain and maintain relationships with landlords. The Housing Navigator provides housing opportunities in Cuyahoga County.
Position and job type: Full-time, Non-Exempt, Starting hourly rate $19.23
Schedule: Work hours are Monday-Friday. Occasional evenings due to client/landlord needs.
Duties include but are not limited to:
Actively seek out new housing opportunities and resources
Develop and maintain relationships with landlords and other housing providers
Maintain accurate documentation; provide documentation of all contacts of housing providers
Qualifications:
Bachelor’s Degree or equivalent experience (lived experience, academic, professional) is required
Familiar with housing agencies preferred
Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record
-
Journey Center is seeking a full time Communications, Outreach, and Training Coordinator to oversee daily activities of agency marketing and promotion to increase awareness, access, and community engagement. This position facilitates and coordinates training in the community and within the agency.
Position and job type: Full-time, Non-exempt, Starting Hourly rate $19.23
Schedule: Work hours are Monday – Friday. Some evening or weekend possible.
Duties include but not limited to:
Facilitate and coordinate training within the community and agency; Respond to requests, schedule and provide presentations
Represent Journey Center through community presentations, seminars, conferences, internal trainings and meetings
Manage communications through Publications, marketing, social media, brand, newsletter, media, and website
Build awareness of and engagement with Domestic Violence Awareness Month, National Stalking Awareness Month, Teen Dating Violence Awareness Month, and Child Abuse Prevention Month
Qualifications:
Bachelor’s Degree or equivalent experience in gender-based violence prevention or survivor advocacy
Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record
Experience working with victims of domestic violence and child abuse preferred
-
Journey Center is seeking a full-time 2nd shift shelter advocate for our confidential shelter. The Shelter Advocate works to ensure that clients at Journey Center’s Emergency Shelter have a safe, clean, and welcoming environment for them to process their experiences and develop skills to a life free from domestic violence. Under the general supervision of shelter leadership, Shelter Advocate’s provide support, advocacy, and general oversight of shelter operations and client wellbeing while clients are residing at shelter.
Duties include but not limited to:
Answering 24-hour Helpline
Offering information and referrals
Performing phone intakes
Providing crisis intervention, advocacy, information and referral to shelter residents
Determining eligibility of individuals requesting shelter
Providing ongoing support and case management to residents
Mediating conflict among shelter residents
Maintaining documentation
Walking facility
Light housekeeping
Engaging with residents
Checking for safety and sanitation
Participating in shift change
Qualifications:
Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record
Bachelor’s Degree or equivalent years of work experience preferred
Experience working with victims of trauma, domestic violence and/or child abuse preferred
Bilingual in Spanish and English a plus
Schedule:
Work hours are Tuesday - Saturday 2p – 10p
Position and job type:
Hourly Non-Exempt, starting hourly rate $15.75
-
To be considered for field placement within Journey’s Trauma Services department an individual MUST:
1. Be a 2nd year Masters level social work or counseling student who is currently enrolled in a CACREP and/or CSWE accredited institution. We do not accept counseling students applying for practicum; we only accept counseling students completing their internship.
2. Be willing to commit to a full year and commit to least 10 to 20 hours a week. Individuals applying for an internship under 200 hours or less than 1 semester may be approved at discretion of the supervisor.
3. Have actual or scholastic experience delivering individual therapy services and completing mental health assessments.
4. Have knowledge of the mental health field and trauma informed care and/or experience working with individuals with a mental health disorder in a trauma informed atmosphere.
5. Have willingness to learn and work in an electronic health record.
6. Be willing to work from Journey’s administrative offices and will be able to complete their expected internship hours between Monday-Thursday 9a-7p and Friday 10a-5p. Journey currently does not have weekend hours of operation.
-
Journey Center is seeking a full-time youth advocate for our confidential shelter. The Youth Advocate provides support, advocacy, and general oversight of shelter operations and youth client wellbeing while clients are residing at shelter.
Duties include but not limited to:
Offering information and referrals for youth clients
Facilitating child-based support groups
Providing ongoing support and case management to youth residents
Planning and supporting activities for youth clients (ages 0-17)
Maintaining documentation
Monitoring safety of youth areas
Maintaining appropriate documentation
Assisting with carrying out general shelter operations
Participating in shift change
Answering 24-hour Helpline
Qualifications:
Experience working with youth population required
Bachelor’s Degree or equivalent work experience required
Experience working with victims of trauma, domestic violence and/or child abuse preferred
Bilingual in Spanish and English preferred
Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record
Position and job type:
Full-time, Non-exempt, starting hourly rate $17.85/hour
Schedule:
Work hours are Sunday – Thursday Noon-8p
-
Journey Center is seeking a full time Family Advocate within our Emergency Shelter to ensure that clients have a safe, clean, and welcoming environment for them to process their experiences and develop skills to a life free from domestic violence. Under the general supervision of shelter leadership, the Family Advocate provides case management, safety planning, and advocacy services to victims of domestic violence and assists clients in achieving goals to increase safety and promote healthy life choices.
Position and job type: Full-time, Non-exempt, Starting Hourly rate $19.23
Schedule: Work hours are Monday – Friday; 10a-6p. Some evening or weekend possible
Duties include but not limited to:
Facilitate intake process for new clients entering shelter and ensure completion of preliminary intake paperwork within 48 hours of arrival to shelter
Provide case management, crisis intervention, emergency assistance and advocacy to clients
Facilitate/co-facilitate education groups
Provide advocacy to victims
Maintain program/case records
Provide safety planning
Qualifications:
Bachelor’s Degree or equivalent experience in the areas of domestic violence and child abuse
Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record
Case Management preferred
-
Journey Center is seeking a dedicated and compassionate full-time Mental Health Therapist/Clinician to provide mental health services to children and/or adults who have been impacted by domestic violence and/or child abuse. This role is essential in providing high-quality mental health services to individuals and families who have experienced trauma. The ideal candidate will possess strong clinical skills and a commitment to fostering a supportive environment for clients.
Position and job type: Full-time, Exempt, Salary $50,000 - $55,000. Hybrid work available
Duties include but not limited to:
Provide mental health services including diagnostic assessments, individual behavioral health therapy, group behavioral health therapy, and telehealth therapy
Develop personalized treatment plans based on clients' goals and needs
Provide information and referrals as needed
Maintain full case load and accompanying electronic health records while adhering to HIPAA regulations regarding client confidentiality
Maintain current licensure in the state of Ohio
Implement crisis intervention strategies and manage crisis situations effectively
Regularly attend scheduled staff and MDT meetings, group and individual supervision
Represent Journey Center in public speaking engagements, education and training programs
Able to promote discussions regarding supportive, collaborative, healthy relationships
Utilize evidence-based therapeutic techniques such as psychotherapy, cognitive behavioral therapy (CBT), and solution-focused therapy
Required Qualifications:
Master’s Degree in Social Work or Counseling required
LSW or LPC required
LISW or LPCC preferred
-
Journey Center for Safety and Healing (formerly known as Domestic Violence & Child Advocacy Center) is seeking a PRN (as needed) advocate for our confidential shelter.
Work hours vary depending on the need, some evening needed.
Position and job type: PRN. Hourly rate $15.75
Duties include but not limited to:
Answering 24-Hour Helpline
Offering information and referrals
Performing phone intakes
Providing crisis intervention, advocacy, information and referral to shelter residents
Determining eligibility of individuals requesting shelter
Providing ongoing support and case management to residents
Mediating conflict among shelter residents
Maintaining documentation
Walking facility
Light housekeeping
Engaging with residents
Checking for safety and sanitation
Participating in shift change
Bachelor’s Degree in a human services field or equivalent years of experience preferred. Bilingual in Spanish and English preferred. Must have a valid driver’s license.
-
Journey Center for Safety and Healing (formerly known as Domestic Violence & Child Advocacy Center) is seeking part time Visitation Monitors for our Safe and Sound Supervised Visitation Center.
Work hours are Friday-Sunday. We are closed major holidays. This position is a continuous need. Hourly rate $15.75
Duties include, but not limited to:
Monitor visits between parents and children
Monitor exchanges of children between parents
Model and teach appropriate parent-child behavior
High School diploma and two years working with youth and families required. Qualified applicants must have a working knowledge of domestic violence and child abuse issues. Associates or Bachelor's degree preferred. Bilingual in Spanish & English a plus.
Journey Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Journey Center for Safety and Healing is a private, non-profit 501©3 organization. Journey does not charge for any services and less than 1% of our annual revenue comes from earned income. As such, Journey relies entirely on government grants, foundations, corporations, and individuals to fund its mission. Journey receives nearly 50 grants from both private and public sources and fundraises from businesses, events, and people. The majority of the positions at Journey are grant-funded.
Updated 9/26/2025