Thank you for your interest in joining the Journey Center for Safety and Healing team. Journey Center is a non-profit organization that fosters safety and healing for those affected by child abuse and domestic violence; and prevents abuse through education, advocacy and systemic change. We strive to uphold our values of Empowerment, Resiliency, Safety, Inclusion, Integrity and Connectedness.
We are seeking qualified individuals to join Journey Center’s team. Please review the list below for our most recent open positions and to apply.
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The Justice System Advocate assists victims of domestic violence and related crimes by providing a full range of services including assistance with compensation claims, crisis intervention, court support, case status, community referrals, community awareness, and performs related duties as needed.
Position and job type: Full-time, Non-exempt, Hourly rate $19.23
ESSENTIAL JOB FUNCTIONS:
1. Provide crisis intervention and emergency assistance by making immediate assessment of needs and make referrals to other community resources
2. Assist with applications for State Victim Assistance Compensation by obtaining necessary information and documents, filling out and processing required paperwork, and following case through payment of bills; Coordinate with victim service providers and the Ohio Attorney General’s Office
3. Orient victims to the criminal justice system by explaining procedural status of criminal proceedings or cases; Provide court support to victims
4. Initiate case records and provide necessary documentation of case activities in a timely manner to the JSA Coordinator
5. Act as an advocate for victims to ensure their needs are addressed by the community and criminal justice system; Confer with law enforcement and prosecutors on the status of cases and assist with preparation of temporary protection orders, reimbursement claims, and other processes designed to protect the rights of victims
6. Provide support to victims and family during interviews with law enforcement officers, attorneys, and court personnel; Explain criminal justice system rights to victim
7. Provide victims with follow-up contacts relating to case status/disposition, information such as charges filed, status of criminal proceedings, terms and conditions of probation, and parole hearings and release date, if applicable
8. Promote Journey Center and its Justice System Advocacy program through community meetings
9. Facilitate weekly support group for domestic violence victims
10. Maintain positive working relationships internally and with assigned courts and municipalities
ADDITIONAL DUTIES AND RESPONSIBILITIES
1. Respect, understand, and promote Journey Center’s mission, vision, values, and goals
2. Complete agency orientation and training to meet job requirements
3. Assumes other responsibilities and duties as directed or assigned
QUALIFICATIONS
1. Bachelor’s Degree or equivalent years of experience required
2. Working with victims of domestic violence preferred
3. Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record
4. Must be available for extended and non-traditional work hours; Ability to tailor work hours to meet needs of families
Knowledge, Skills, Abilities and Personal Characteristics
1. Considerable knowledge of criminal justice system, crisis intervention practices, interviewing, community resources, crime victimization, victim’s rights, and advocacy techniques
2. Computer skills with word processing, database management, e-mail, fax, windows application capabilities
3. Ability to make sensitive and insightful observations of individuals and to determine a course of intervention
4. Ability to address crisis situations which require prompt decision and action
5. Knowledge of safety issues
6. Knowledge of social, emotional, and personal aspects of domestic violence
7. Working knowledge of community resources available for adult victims of domestic violence
8. Ability to perform job duties with a high degree of initiative and independent judgment
9. Ability to analyze problems and develop a plan of action/correction
10. Ability to organize work, engage in a variety of tasks, and consistently meet deadlines
11. Demonstrated sound judgment and outstanding interpersonal skills
12. Emotional maturity, stability, personal integrity, initiative, and resourcefulness
13. Ability to communicate clearly and sensitively with staff, board members, accrediting bodies, grantors, funding bodies, clients, volunteers, and the general public
14. Good written and verbal communication skills
15. Working ability to communicate effectively with victims, defendants, law enforcement, and court personnel; coordinate and maintain effective working relationships with courts, agencies, and individuals
16. Ability to perform job duties with a high degree of initiative and independent judgment
17. Computer skills with word processing, database management, e-mail, fax, windows application capabilities
18. Commitment to child abuse and domestic violence prevention
19. Experience in and commitment to building and supporting trauma informed organizations
20. Maintain a positive attitude
21. Thorough knowledge of rules, regulations, functions, procedures, organization, and policies governing the operations of Journey Center for Safety and Healing
22. Ability to incorporate Journey Center’s Values into assigned duties
PHYSICAL AND MENTAL DEMANDS
1. Ability to perform job responsibilities with multiple levels and without elevators
2. Must be able to provide services at various locations
3. Communicate with others in person, electronically, or by phone on a consistent basis
4. Regular and predictable attendance
This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Journey Center for Safety and Healing. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.
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The Shelter Advocate works to ensure that clients at Journey Center’s Emergency Shelter have a safe, clean, and welcoming environment for them to process their experiences and develop skills to a life free from domestic violence. Under the general supervision of shelter leadership, the Shelter Advocate provides support, advocacy, and general oversight of shelter operations and client wellbeing while clients are residing at shelter.
ESSENTIAL JOB FUNCTIONS:
1. Providing 24-hour coverage of shelter to ensure clients have access to emergency assistance and supportive services while residing in shelter
2. Answer the 24/7 helpline, conduct intakes and assessments with potential clients, and/or provide linkage to internal and external services as needed
a. Provide crisis intervention, safety planning, and resources to helpline callers
b. Maintain accurate documentation of each helpline call
c. Report known/suspected child abuse and complete necessary documentation
3. Facilitate intake process for new clients entering shelter and ensure completion of preliminary intake paperwork within 48 hours of arrival to shelter
4. Prepare all needed items for new clients coming into shelter (scrubs, blankets, sheets, toiletries, infant/child needs, etc.), ensure proper hotbox treatment of all client items and ensure unoccupied bedrooms are clean and ready for new intake
5. Carry out general operations of the shelter and ensure that services are provided to clients in compliance with the policies, procedures, and requirements of operation set forth by Journey Center and its funders
6. Provide a supportive environment for clients and listen to clients with a non-judgmental attitude
7. Respond to any crisis situations that arise during the shift and when necessary, notify the appropriate staff members
8. Develop and maintain case records in agency database that document services provided to clients in accordance with agency standards and funders
9. Review and document in Shelter Daily Log during every shift and address pertinent client issues during shift change
10. Assist with closure of shelter client records in collaboration with shelter leadership
11. Provide coverage of the advocate office, including answering the business phone number and monitoring individuals entering and exiting shelter
12. Review safety and risk management planning and participation in information sharing during weekly team meetings
13. Participate in staff meetings and other meetings as needed
14. Facilitate/co-facilitate support and/or education groups as assigned
15. Performs general housekeeping responsibilities, as needed, including sweeping floors, taking out garbage, stocking supplies for residents, washing linens, sorting donations and putting them away
ADDITIONAL DUTIES AND RESPONSIBILITIES
1. Respect, understand, and promote Journey Center’s mission, vision, values, and goals
2. Complete agency orientation and training to meet job requirements
3. Assumes other responsibilities and duties as directed or assigned
QUALIFICATIONS
1. Bachelor’s Degree or equivalent experience working in the areas of domestic violence and child abuse
2. Must have and maintain a valid Ohio driver’s license with appropriate insurance coverage; Must maintain appropriate driving record
3. Must be available to work extended and non-traditional work hours; Have the ability to tailor work hours to the needs of families
Knowledge, Skills, Abilities and Personal Characteristics
1. Ability to make sensitive and insightful observations of individuals and to determine a course of intervention
2. Knowledge and compassion towards working with adults who have experienced domestic violence and/or child abuse
3. Knowledge of civil and criminal court system, crisis intervention practices, interviewing, community referrals and resources, crime victimization, victim’s rights, and advocacy techniques; Show competent knowledge of agency and services provided
4. Knowledge regarding domestic violence safety issues
5. Knowledge of social, emotional, and personal aspects of domestic violence
6. Sensitivity to working with diverse cultures and language abilities
7. Computer skills with word processing, database management, e-mail, fax, Windows applications capabilities
8. Ability to address crisis situations which require prompt decision and action
9. Working knowledge of community resources available for adult/child victims of domestic violence
10. Ability to perform job duties with a high degree of initiative and independent judgment
11. Thorough knowledge of rules, regulations, functions, procedures, organization, and policies governing the operations of Journey Center for Safety and Healing
12. Ability to analyze problems and develop a plan of action/correction
13. Ability to organize work, engage in a variety of tasks, and consistently meet deadlines
14. Demonstrated sound judgment and outstanding interpersonal skills
15. Good written and verbal communication
16. Commitment to child abuse and domestic violence prevention
17. Experience in and commitment to building and supporting trauma informed organizations
18. Maintain a positive attitude
19. Ability to incorporate Journey Center’s Values into assigned duties
PHYSICAL AND MENTAL DEMANDS
1. Ability to perform job responsibilities in a facility with multiple levels and without elevators
2. Must be able to provide services at various locations and provide client transportation using agency vehicles if needed
3. Communicate with others in person, electronically, or by phone on a consistent basis
4. Regular and predictable attendance
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Journey Center for Safety and Healing is seeking a PRN (as needed) advocate for our confidential shelter.
Work hours vary depending on the need, some evening needed.
Position and job type: PRN. Hourly rate $15.75
Duties include but not limited to:
Answering 24-Hour Helpline
Offering information and referrals
Performing phone intakes
Providing crisis intervention, advocacy, information and referral to shelter residents
Determining eligibility of individuals requesting shelter
Providing ongoing support and case management to residents
Mediating conflict among shelter residents
Maintaining documentation
Walking facility
Light housekeeping
Engaging with residents
Checking for safety and sanitation
Participating in shift change
Bachelor’s Degree in a human services field or equivalent years of experience preferred. Bilingual in Spanish and English preferred. Must have a valid driver’s license.
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Journey Center for Safety and Healing’s Social Media Intern will play a hands-on role in creating, scheduling, and analyzing content that supports Journey’s mission. Also provides support to the Development Department with other projects as needed.
Unpaid Internship 10 – 20 hours a week
ESSENTIAL JOB FUNCTIONS:
Develop posts, series, and visuals that align with our brand and campaign goals
Publish content across all social channels and schedule posts using Hootesuite
Maintain content calendars, campaign trackers, and shared documentation to keep the team organized and aligned
Monitor engagement, suggest new ideas, track metrics, and learn how to use data to improve performance
Assist with email content, including drafting copy, selecting visual assets, building campaigns, and scheduling through email marketing tools
Support graphic design needs
Support video production and photo shoots
Research current social trends across YouTube, Instagram, TikTok, and emerging platforms, and pitch content ideas
Support additional projects as needed
ADDITIONAL DUTIES AND RESPONSIBILITIES
Respect, understand, and promote Journey Center’s mission, vision, values, and goals
Complete agency orientation and training to meet job requirements
Assumes other responsibilities and duties as directed or assigned
Requirements
Experience with social media management (coursework, personal projects, or professional experience all accepted)
Strong verbal and written communication skills with attention to clarity, tone, and detail
Enthusiastic about storytelling, branding, and nonprofit advocacy
Ability to collaborate effectively
Strong organizational skills with the ability to manage multiple tasks and deadlines
Comfortable learning new digital tools (Hootesuite, email platforms, editing software).
Competency in Microsoft Office Word, Excel, and Power Point
A proactive mindset with a willingness to learn, experiment, and take on new responsibilities
Flexibility and adaptability to shifting priorities, timelines, and creative requests
Basic experience with design or editing software (e.g., Adobe Creative Suite, Canva, or similar) is a bonus but not required
Ability to regularly work in the office and attend in-person meetings
Reliable transportation and a valid Ohio driver’s license is preferred
PHYSICAL AND MENTAL DEMANDS
Ability to operate a computer and keyboard
Ability to perform job responsibilities in a facility with multiple levels
Communicate with others in person, electronically, or by phone on a consistent basis
Regular and predictable attendanceescription
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Journey Center for Safety and Healing (formerly known as Domestic Violence & Child Advocacy Center) is seeking part time Visitation Monitors for our Safe and Sound Supervised Visitation Center.
Work hours are Friday-Sunday. We are closed major holidays. This position is a continuous need. Hourly rate $15.75
Duties include, but not limited to:
Monitor visits between parents and children
Monitor exchanges of children between parents
Model and teach appropriate parent-child behavior
High School diploma and two years working with youth and families required. Qualified applicants must have a working knowledge of domestic violence and child abuse issues. Associates or Bachelor's degree preferred. Bilingual in Spanish & English a plus.
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To be considered for field placement within Journey’s Trauma Services department an individual MUST:
1. Be a 2nd year Masters level social work or counseling student who is currently enrolled in a CACREP and/or CSWE accredited institution. We do not accept counseling students applying for practicum; we only accept counseling students completing their internship.
2. Be willing to commit to a full year and commit to least 10 to 20 hours a week. Individuals applying for an internship under 200 hours or less than 1 semester may be approved at discretion of the supervisor.
3. Have actual or scholastic experience delivering individual therapy services and completing mental health assessments.
4. Have knowledge of the mental health field and trauma informed care and/or experience working with individuals with a mental health disorder in a trauma informed atmosphere.
5. Have willingness to learn and work in an electronic health record.
6. Be willing to work from Journey’s administrative offices and will be able to complete their expected internship hours between Monday-Thursday 9a-7p and Friday 10a-5p. Journey currently does not have weekend hours of operation.
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The Trauma Therapist will provide service through various program and administrative activities for Journey Center for Safety and Healing and provide individual, group, and telehealth therapy services to adult victims of child abuse and/or domestic violence.
Position and job type: Full-time, Exempt, Annual Rate $50,000 - $65,000
ESSENTIAL JOB FUNCTIONS:
1. Provide mental health services including, but not limited to, diagnostic assessments, individual behavioral health therapy, group behavioral health therapy and telehealth therapy
2. Conduct education programs for clients
3. Provide information, referral, and helpline services
4. Participate in education and training programs and workshops for community organizations
5. Maintain program/case records
6. Maintain current licensure in the state of Ohio
7. Attend regularly scheduled staff meetings, group and individual supervisions
8. Represent the Journey Center for Safety and Healing in public speaking engagements, education, and training programs
9. Participate in multidisciplinary meetings as needed
ADDITIONAL DUTIES AND RESPONSIBILITIES
1. Respect, understand, and promote Journey Center’s mission, values, and goals
2. Complete agency orientation and training(s) to meet job requirements
3. Assume additional responsibilities and perform special projects as needed or directed
QUALIFICATIONS
1. Master’s Degree in Social Work or Counseling required
2. Must have LISW or PCC
3. Experience in providing individual therapy to adults
4. Knowledge and use of various evidence based treatment and education methodologies
5. Ability to write required reports/materials and willing to participate in a team process
6. Must continue to meet educational and/or licensure requirements
7. Must have strong interpersonal skills
8. Must have and maintain a valid Ohio driver’s license with appropriate insurance coverage; Must maintain appropriate driving record
KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
1. Advanced interviewing skills
2. Ability to identify consumer needs and develop an ISP to address the needs
3. Excellent communication skills
4. Ability to recognize symptoms of mental illness and trauma
5. Respectful of client rights and confidentiality
6. Sensitivity to working with diverse cultures and language abilities
7. Computer skills with word processing, database management, e-mail, fax, Windows applications capabilities
8. Commitment to child abuse and domestic violence prevention
9. Thorough knowledge of rules, regulations, functions, procedures, organization, and policies governing the operations of Journey Center for Safety and Healing
10. Experience in and commitment to building and supporting trauma informed organizations
11. Maintain a positive attitude
12. Ability to incorporate Journey Center’s Values into assigned duties
PHYSICAL AND MENTAL DEMANDS
1. Communicate with others in person, electronically, or by phone on a consistent basis
2. Regular and predictable attendance description
Journey Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Journey Center for Safety and Healing is a private, non-profit 501©3 organization. Journey does not charge for any services and less than 1% of our annual revenue comes from earned income. As such, Journey relies entirely on government grants, foundations, corporations, and individuals to fund its mission. Journey receives nearly 50 grants from both private and public sources and fundraises from businesses, events, and people. The majority of the positions at Journey are grant-funded.
Updated 6/10/2026