Thank you for your interest in joining the Journey Center for Safety and Healing team. Journey Center is a non-profit organization that fosters safety and healing for those affected by child abuse and domestic violence; and prevents abuse through education, advocacy and systemic change. We strive to uphold our values of Empowerment, Resiliency, Safety, Inclusion, Integrity and Connectedness.
We are seeking qualified individuals to join Journey Center’s team. Please review the list below for our most recent open positions and to apply.
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To be considered for field placement within Journey’s Trauma Services department an individual MUST:
1. Be a 2nd year Masters level social work or counseling student who is currently enrolled in a CACREP and/or CSWE accredited institution. We do not accept counseling students applying for practicum; we only accept counseling students completing their internship.
2. Be willing to commit to a full year and commit to least 10 to 20 hours a week. Individuals applying for an internship under 200 hours or less than 1 semester may be approved at discretion of the supervisor.
3. Have actual or scholastic experience delivering individual therapy services and completing mental health assessments.
4. Have knowledge of the mental health field and trauma informed care and/or experience working with individuals with a mental health disorder in a trauma informed atmosphere.
5. Have willingness to learn and work in an electronic health record.
6. Be willing to work from Journey’s administrative offices and will be able to complete their expected internship hours between Monday-Thursday 9a-7p and Friday 10a-5p. Journey currently does not have weekend hours of operation.
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Journey Center is seeking a dedicated and compassionate full-time Mental Health Therapist/Clinician to provide mental health services to children a who have been impacted by domestic violence and/or child abuse. This role is essential in providing high-quality mental health services to individuals and families who have experienced trauma. The ideal candidate will possess strong clinical skills and a commitment to fostering a supportive environment for clients.
Position and job type: Full-time, Exempt, Salary $50,000 - $55,000. Hybrid work available
Duties include but not limited to:
Provide mental health services including diagnostic assessments, individual behavioral health therapy, group behavioral health therapy, and telehealth therapy
Develop personalized treatment plans based on clients' goals and needs
Provide information and referrals as needed
Maintain full case load and accompanying electronic health records while adhering to HIPAA regulations regarding client confidentiality
Maintain current licensure in the state of Ohio
Implement crisis intervention strategies and manage crisis situations effectively
Regularly attend scheduled staff and MDT meetings, group and individual supervision
Represent Journey Center in public speaking engagements, education and training programs
Able to promote discussions regarding supportive, collaborative, healthy relationships
Utilize evidence-based therapeutic techniques such as psychotherapy, cognitive behavioral therapy (CBT), and solution-focused therapy
Required Qualifications:
Master’s Degree in Social Work or Counseling required
LSW or LPC required
LISW or LPCC preferred
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Journey Center for Safety and Healing is seeking a PRN (as needed) advocate for our confidential shelter.
Work hours vary depending on the need, some evening needed.
Position and job type: PRN. Hourly rate $15.75
Duties include but not limited to:
Answering 24-Hour Helpline
Offering information and referrals
Performing phone intakes
Providing crisis intervention, advocacy, information and referral to shelter residents
Determining eligibility of individuals requesting shelter
Providing ongoing support and case management to residents
Mediating conflict among shelter residents
Maintaining documentation
Walking facility
Light housekeeping
Engaging with residents
Checking for safety and sanitation
Participating in shift change
Bachelor’s Degree in a human services field or equivalent years of experience preferred. Bilingual in Spanish and English preferred. Must have a valid driver’s license.
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Journey Center for Safety and Healing (formerly known as Domestic Violence & Child Advocacy Center) is seeking part time Visitation Monitors for our Safe and Sound Supervised Visitation Center.
Work hours are Friday-Sunday. We are closed major holidays. This position is a continuous need. Hourly rate $15.75
Duties include, but not limited to:
Monitor visits between parents and children
Monitor exchanges of children between parents
Model and teach appropriate parent-child behavior
High School diploma and two years working with youth and families required. Qualified applicants must have a working knowledge of domestic violence and child abuse issues. Associates or Bachelor's degree preferred. Bilingual in Spanish & English a plus.
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The Community Advocate provides case management, support, safety planning, and advocacy services to victims of domestic violence. This role focuses on empowering clients to increase safety, achieve goals, maintain safe housing, and build self-sufficiency while fostering wellness and healthy relationships. The Community Advocate collaborates with internal teams, external partner agencies and stakeholders. The Community Advocate ensures to deliver trauma-informed case management services to clients. The services are delivered in accordance with the agency’s mission, and best practices.
Position and job type: Full-time, Non-exempt, Starting Hourly rate $19.23
ESSENTIAL JOB FUNCTIONS:
Manage a caseload of community clients, providing domestic violence education, self-sufficiency coaching, financial literacy and tenancy guidance.
Provide case management, including crisis intervention, safety planning, emotional support, and referrals to appropriate resources.
Maintain accurate documentation in database.
Meet with all assigned clients monthly to review established goals, address concerns, and celebrate successes.
Assist clients in accessing and maintaining entitlements and linkages to community resources including, but not limited to, Social Security Administration, Ohio Department of Job and Family Services, Division of Children and Family Services, employment, housing, State Victim Assistance Compensation, SNAP, medical coverage, SSI, CHIP, and financial and relocation assistance.
Assess the lethality of a client’s situation and provide ongoing safety planning services.
Attend and contribute to all agency meeting, community meetings, and agency trainings as needed.
Build relationships with public and private service providers to advocate for client needs.
Provide support for clients and listen to clients with a non-judgmental attitude
Maintain accurate and timely case records in the agency’s database, documenting all services provided in compliance with agency standards.
Explain victim rights under Ohio law, orient victims to criminal justice system, including protection orders.
Assess needs and goals with clients and ensure they are connected to any additional internal services; provide warm hand-offs, and coordinate services with other Journey Center departments to ensure holistic client care.
Collaborate with internal teams to enhance service delivery.
Ensure services are provided to clients with trauma-informed, empowerment-centered practices and in compliance with any relevant funding restrictions and accreditation requirements.
Support Helpline shifts on a weekly or bi-weekly basis.
Participate in staff meetings and other meetings as needed
ADDITIONAL DUTIES AND RESPONSIBILITIES
Facilitate or co-facilitate support and/or education groups as needed
2. Respect, understand, and promote Journey Center’s mission, values, and goals
3. Complete agency orientation and all training(s) to maintain compliance and enhance service quality
4. Assume additional projects and duties as needed to support the team and organization
QUALIFICATIONS
Bachelor’s Degree or equivalent experience required
2. Experience working with domestic violence and/or, child abuse, trauma, case management preferred
3. Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record
4. Must be available to work flexible non-traditional work hours; Have the ability to tailor work hours to the needs of families
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Journey Center is seeking a Full-Time Supportive Services Manager who is responsible for overseeing all direct client services at Journey Center for Safety and Healing’s Emergency Shelter. The Supportive Services Manager provides oversight of the day-to-day operation at shelter and programming including groups, shelter activities and direct supervision to Coordinators and Advocates and ensures services delivered to clients are carried out in accordance with the agency’s mission and best practices.
Position and job type: Full-time, Salary Exempt, Salary range 50k-52k
Duties include but not limited to:
Oversee all aspects of the emergency shelter
Supervise emergency shelter staff
Maintain relationships with outside agencies and relationships with internal staff to promote transitions out of shelter
Rotating schedule of on call duties
Oversee delivery of client services
Oversee delivery of programming
Shelter process Quality Assurance
Knowledge of fiscal aspect of shelter programs
Assist with providing coverage of shelter
Qualifications:
Bachelor’s Degree or equivalent years of work experience required
Minimum of 3 years’ experience providing supervision preferred
Experience working with victims of trauma, domestic violence and/or child abuse preferred
Valid driver’s license required
Schedule: Work hours are Monday-Friday, some evening and non-traditional hours required
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The DVHI Manager is responsible for administrative and operational oversight of the Domestic Violence Housing Initiative (DVHI) at Journey Center for Safety and Healing. The DVHI Manager provides oversight of the day-today operations of the DVHI program and will provide support and/or supervision to members of the DVHI team. The DVHI Manager will ensure work with the DVHI core services are delivered in accordance with the agency’s mission and best practices. This position plays an important leadership role within the agency serving as a member of the Leadership Team and working with leaders and staff within the agency.
Position and job type: Full-time, Salary Exempt, Salary range 50k-52k
Duties include but not limited to:
Oversee the delivery of Housing and Community advocacy services, including, but not limited to:
Provide support to DVHI staff; including but not limited to case management support
Provide direct supervision to Housing Navigator, Intake Specialist and support to Housing Coordinator
Ensure all services operate utilizing a Client/Family Centered Approach
Oversee and manage the timeliness of documentation including RRH applications, assessments, individualized service plans and progress notes
Assist and supervise staff’s ability to assess client’s needs, identify options, and assist with goal selection and achievement
Domestic violence, self-sufficiency, financial, and tenancy rights education
Oversee data collection in Osnium both accurately and on a timely basis and auditing records for inaccuracies
2. Liaise with Eden to provide DV HUD Bonus Rapid Rehousing services, as well as provide information to Journey staff and partner agencies to complete appropriate paperwork for program referrals
3. Create and implement new program specific projects
4. Ensure and maintain compliance with funder requirements
5. Responsible for all fiscal aspects of the program including, but not limited to:
Understand the agency budget and program budget
Read and understand a program P&L including budget variances
Understand administrative overhead
Review and approve employee expense reports for propriety, accuracy and completeness
Review employee timecards for accuracy to actual time worked
Understand program funding sources and corresponding program and funding compliance with Finance team
Review grant billing / remaining balances monthly to ensure complete and accurate spend down of award
Work with Director of shelter and crisis housing services to propose grant program and budget adjustments to Finance staff
Manage staffing levels to funding resources and working within the parameters of the budget
6. Oversee the documentation, maintenance, and termination of community client records to ensure the documented services provided to clients are in accordance with agency standards and funders. Along with the storage of client files to ensure confidentiality and best practices.
7. Provide training and support for professional development
8. On a monthly basis, perform regular quality assurance reviews of client files to ensure completeness, accuracy, proper documentation of delivered services and compliance with agency and funding standards.
9. Assist in developing and implementing quality assurance measures to ensure quality service delivery to clients
10. In collaboration with the Shelter Leadership, maintain accurate statistics of community and housing advocacy services.
11. Provide a supportive environment for staff and clients and listen with a non-judgmental attitude
12. Utilize evidence-based modalities, specifically Trauma Informed Care and The Housing First Model
13. Make appropriate recommendations to the Shelter Leadership regarding organizational policies, procedures, and protocols
14. Attend and contribute to all agency and community meetings as appropriate for the position
Qualifications:
Bachelor Degree or equivalent years’ of relevant experience is required
Experience working with victims of domestic violence and child abuse preferred
Possess an understanding of client centered approach and client self-determination preferred
Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record
Must be available for extended and non-traditional work hours
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The Shelter Advocate works to ensure that clients at Journey Center’s Emergency Shelter have a safe, clean, and welcoming environment for them to process their experiences and develop skills to a life free from domestic violence. Under the general supervision of shelter leadership, the Shelter Advocate provides support, advocacy, and general oversight of shelter operations and client wellbeing while clients are residing at shelter.
ESSENTIAL JOB FUNCTIONS:
1. Providing 24-hour coverage of shelter to ensure clients have access to emergency assistance and supportive services while residing in shelter
2. Answer the 24/7 helpline, conduct intakes and assessments with potential clients, and/or provide linkage to internal and external services as needed
a. Provide crisis intervention, safety planning, and resources to helpline callers
b. Maintain accurate documentation of each helpline call
c. Report known/suspected child abuse and complete necessary documentation
3. Facilitate intake process for new clients entering shelter and ensure completion of preliminary intake paperwork within 48 hours of arrival to shelter
4. Prepare all needed items for new clients coming into shelter (scrubs, blankets, sheets, toiletries, infant/child needs, etc.), ensure proper hotbox treatment of all client items and ensure unoccupied bedrooms are clean and ready for new intake
5. Carry out general operations of the shelter and ensure that services are provided to clients in compliance with the policies, procedures, and requirements of operation set forth by Journey Center and its funders
6. Provide a supportive environment for clients and listen to clients with a non-judgmental attitude
7. Respond to any crisis situations that arise during the shift and when necessary, notify the appropriate staff members
8. Develop and maintain case records in agency database that document services provided to clients in accordance with agency standards and funders
9. Review and document in Shelter Daily Log during every shift and address pertinent client issues during shift change
10. Assist with closure of shelter client records in collaboration with shelter leadership
11. Provide coverage of the advocate office, including answering the business phone number and monitoring individuals entering and exiting shelter
12. Review safety and risk management planning and participation in information sharing during weekly team meetings
13. Participate in staff meetings and other meetings as needed
14. Facilitate/co-facilitate support and/or education groups as assigned
15. Performs general housekeeping responsibilities, as needed, including sweeping floors, taking out garbage, stocking supplies for residents, washing linens, sorting donations and putting them away
ADDITIONAL DUTIES AND RESPONSIBILITIES
1. Respect, understand, and promote Journey Center’s mission, vision, values, and goals
2. Complete agency orientation and training to meet job requirements
3. Assumes other responsibilities and duties as directed or assigned
QUALIFICATIONS
1. Bachelor’s Degree or equivalent experience working in the areas of domestic violence and child abuse
2. Must have and maintain a valid Ohio driver’s license with appropriate insurance coverage; Must maintain appropriate driving record
3. Must be available to work extended and non-traditional work hours; Have the ability to tailor work hours to the needs of families
Knowledge, Skills, Abilities and Personal Characteristics
1. Ability to make sensitive and insightful observations of individuals and to determine a course of intervention
2. Knowledge and compassion towards working with adults who have experienced domestic violence and/or child abuse
3. Knowledge of civil and criminal court system, crisis intervention practices, interviewing, community referrals and resources, crime victimization, victim’s rights, and advocacy techniques; Show competent knowledge of agency and services provided
4. Knowledge regarding domestic violence safety issues
5. Knowledge of social, emotional, and personal aspects of domestic violence
6. Sensitivity to working with diverse cultures and language abilities
7. Computer skills with word processing, database management, e-mail, fax, Windows applications capabilities
8. Ability to address crisis situations which require prompt decision and action
9. Working knowledge of community resources available for adult/child victims of domestic violence
10. Ability to perform job duties with a high degree of initiative and independent judgment
11. Thorough knowledge of rules, regulations, functions, procedures, organization, and policies governing the operations of Journey Center for Safety and Healing
12. Ability to analyze problems and develop a plan of action/correction
13. Ability to organize work, engage in a variety of tasks, and consistently meet deadlines
14. Demonstrated sound judgment and outstanding interpersonal skills
15. Good written and verbal communication
16. Commitment to child abuse and domestic violence prevention
17. Experience in and commitment to building and supporting trauma informed organizations
18. Maintain a positive attitude
19. Ability to incorporate Journey Center’s Values into assigned duties
PHYSICAL AND MENTAL DEMANDS
1. Ability to perform job responsibilities in a facility with multiple levels and without elevators
2. Must be able to provide services at various locations and provide client transportation using agency vehicles if needed
3. Communicate with others in person, electronically, or by phone on a consistent basis
4. Regular and predictable attendance description
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The Shelter Advocate works to ensure that clients at Journey Center’s Emergency Shelter have a safe, clean, and welcoming environment for them to process their experiences and develop skills to a life free from domestic violence. Under the general supervision of shelter leadership, the Shelter Advocate provides support, advocacy, and general oversight of shelter operations and client wellbeing while clients are residing at shelter.
ESSENTIAL JOB FUNCTIONS:
1. Providing 24-hour coverage of shelter to ensure clients have access to emergency assistance and supportive services while residing in shelter
2. Answer the 24/7 helpline, conduct intakes and assessments with potential clients, and/or provide linkage to internal and external services as needed
a. Provide crisis intervention, safety planning, and resources to helpline callers
b. Maintain accurate documentation of each helpline call
c. Report known/suspected child abuse and complete necessary documentation
3. Facilitate intake process for new clients entering shelter and ensure completion of preliminary intake paperwork within 48 hours of arrival to shelter
4. Prepare all needed items for new clients coming into shelter (scrubs, blankets, sheets, toiletries, infant/child needs, etc.), ensure proper hotbox treatment of all client items and ensure unoccupied bedrooms are clean and ready for new intake
5. Carry out general operations of the shelter and ensure that services are provided to clients in compliance with the policies, procedures, and requirements of operation set forth by Journey Center and its funders
6. Provide a supportive environment for clients and listen to clients with a non-judgmental attitude
7. Respond to any crisis situations that arise during the shift and when necessary, notify the appropriate staff members
8. Develop and maintain case records in agency database that document services provided to clients in accordance with agency standards and funders
9. Review and document in Shelter Daily Log during every shift and address pertinent client issues during shift change
10. Assist with closure of shelter client records in collaboration with shelter leadership
11. Provide coverage of the advocate office, including answering the business phone number and monitoring individuals entering and exiting shelter
12. Review safety and risk management planning and participation in information sharing during weekly team meetings
13. Participate in staff meetings and other meetings as needed
14. Facilitate/co-facilitate support and/or education groups as assigned
15. Performs general housekeeping responsibilities, as needed, including sweeping floors, taking out garbage, stocking supplies for residents, washing linens, sorting donations and putting them away
ADDITIONAL DUTIES AND RESPONSIBILITIES
1. Respect, understand, and promote Journey Center’s mission, vision, values, and goals
2. Complete agency orientation and training to meet job requirements
3. Assumes other responsibilities and duties as directed or assigned
QUALIFICATIONS
1. Bachelor’s Degree or equivalent experience working in the areas of domestic violence and child abuse
2. Must have and maintain a valid Ohio driver’s license with appropriate insurance coverage; Must maintain appropriate driving record
3. Must be available to work extended and non-traditional work hours; Have the ability to tailor work hours to the needs of families
Knowledge, Skills, Abilities and Personal Characteristics
1. Ability to make sensitive and insightful observations of individuals and to determine a course of intervention
2. Knowledge and compassion towards working with adults who have experienced domestic violence and/or child abuse
3. Knowledge of civil and criminal court system, crisis intervention practices, interviewing, community referrals and resources, crime victimization, victim’s rights, and advocacy techniques; Show competent knowledge of agency and services provided
4. Knowledge regarding domestic violence safety issues
5. Knowledge of social, emotional, and personal aspects of domestic violence
6. Sensitivity to working with diverse cultures and language abilities
7. Computer skills with word processing, database management, e-mail, fax, Windows applications capabilities
8. Ability to address crisis situations which require prompt decision and action
9. Working knowledge of community resources available for adult/child victims of domestic violence
10. Ability to perform job duties with a high degree of initiative and independent judgment
11. Thorough knowledge of rules, regulations, functions, procedures, organization, and policies governing the operations of Journey Center for Safety and Healing
12. Ability to analyze problems and develop a plan of action/correction
13. Ability to organize work, engage in a variety of tasks, and consistently meet deadlines
14. Demonstrated sound judgment and outstanding interpersonal skills
15. Good written and verbal communication
16. Commitment to child abuse and domestic violence prevention
17. Experience in and commitment to building and supporting trauma informed organizations
18. Maintain a positive attitude
19. Ability to incorporate Journey Center’s Values into assigned duties
PHYSICAL AND MENTAL DEMANDS
1. Ability to perform job responsibilities in a facility with multiple levels and without elevators
2. Must be able to provide services at various locations and provide client transportation using agency vehicles if needed
3. Communicate with others in person, electronically, or by phone on a consistent basis
4. Regular and predictable attendance
Journey Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Journey Center for Safety and Healing is a private, non-profit 501©3 organization. Journey does not charge for any services and less than 1% of our annual revenue comes from earned income. As such, Journey relies entirely on government grants, foundations, corporations, and individuals to fund its mission. Journey receives nearly 50 grants from both private and public sources and fundraises from businesses, events, and people. The majority of the positions at Journey are grant-funded.
Updated 6/10/2026