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Thank you for your interest in joining the Journey Center for Safety and Healing team. Journey Center (formerly known as the Domestic Violence & Child Advocacy Center) is a non-profit organization that fosters safety and healing for those affected by child abuse and domestic violence; and prevents abuse through education, advocacy and systemic change. We strive to uphold our values of Empowerment, Resiliency, Safety, Inclusion, Integrity and Connectedness.

We are seeking qualified individuals to join Journey Center’s team.  Please review the list below for our most recent open positions and to apply.


  • Journey Center is seeking a full time Housing Navigator with our Domestic Violence Housing First Initiative (DVHFI) program to work collaboratively with staff to identify housing opportunities for clients. This position will actively seek out, obtain and maintain relationships with landlords. The Housing Navigator provides housing opportunities in Cuyahoga County.

    Position and job type: Full-time, Non-Exempt, Starting hourly rate $19.23

    Schedule: Work hours are Monday-Friday. Occasional evenings due to client/landlord needs.

    Duties include but are not limited to:

    • Actively seek out new housing opportunities and resources

    • Develop and maintain relationships with landlords and other housing providers

    • Maintain accurate documentation; provide documentation of all contacts of housing providers

    Qualifications:

    • Bachelor’s Degree or equivalent experience (lived experience, academic, professional) is required

    • Familiar with housing agencies preferred

    • Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record

  • Journey Center is seeking a full time Communications, Outreach, and Training Coordinator to oversee daily activities of agency marketing and promotion to increase awareness, access, and community engagement. This position facilitates and coordinates training in the community and within the agency.

    Position and job type: Full-time, Non-exempt, Starting Hourly rate $19.23

    Schedule: Work hours are Monday – Friday. Some evening or weekend possible.

    Duties include but not limited to:

    • Facilitate and coordinate training within the community and agency; Respond to requests, schedule and provide presentations

    • Represent Journey Center through community presentations, seminars, conferences, internal trainings and meetings

    • Manage communications through Publications, marketing, social media, brand, newsletter, media, and website

    • Build awareness of and engagement with Domestic Violence Awareness Month, National Stalking Awareness Month, Teen Dating Violence Awareness Month, and Child Abuse Prevention Month

    Qualifications:

    • Bachelor’s Degree or equivalent experience in gender-based violence prevention or survivor advocacy

    • Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record

    • Experience working with victims of domestic violence and child abuse preferred

  • Journey Center is seeking a full-time 2nd shift shelter advocate for our confidential shelter. The Shelter Advocate works to ensure that clients at Journey Center’s Emergency Shelter have a safe, clean, and welcoming environment for them to process their experiences and develop skills to a life free from domestic violence. Under the general supervision of shelter leadership, Shelter Advocate’s provide support, advocacy, and general oversight of shelter operations and client wellbeing while clients are residing at shelter.

    Duties include but not limited to:

    • Answering 24-hour Helpline

    • Offering information and referrals

    • Performing phone intakes

    • Providing crisis intervention, advocacy, information and referral to shelter residents

    • Determining eligibility of individuals requesting shelter

    • Providing ongoing support and case management to residents

    • Mediating conflict among shelter residents

    • Maintaining documentation

    • Walking facility

    • Light housekeeping

    • Engaging with residents

    • Checking for safety and sanitation

    • Participating in shift change

    Qualifications:

    • Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record

    • Bachelor’s Degree or equivalent years of work experience preferred

    • Experience working with victims of trauma, domestic violence and/or child abuse preferred

    • Bilingual in Spanish and English a plus

    Schedule:

    • Work hours are Tuesday - Saturday 2p – 10p

     Position and job type: 

    • Hourly Non-Exempt, starting hourly rate $15.75

  • Journey Center is seeking a full-time youth advocate for our confidential shelter. The Youth Advocate provides support, advocacy, and general oversight of shelter operations and youth client wellbeing while clients are residing at shelter.

    Duties include but not limited to:

    • Offering information and referrals for youth clients

    • Facilitating child-based support groups

    • Providing ongoing support and case management to youth residents

    • Planning and supporting activities for youth clients (ages 0-17)

    • Maintaining documentation

    • Monitoring safety of youth areas

    • Maintaining appropriate documentation

    • Assisting with carrying out general shelter operations

    • Participating in shift change

    • Answering 24-hour Helpline

    Qualifications:

    • Experience working with youth population required

    • Bachelor’s Degree or equivalent work experience required

    • Experience working with victims of trauma, domestic violence and/or child abuse preferred

    • Bilingual in Spanish and English preferred

    • Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record

    Position and job type: 

    • Full-time, Non-exempt, starting hourly rate $17.85/hour

    Schedule:

    • Work hours are Sunday – Thursday Noon-8p

  • Journey Center is seeking a full time Family Advocate within our Emergency Shelter to ensure that clients have a safe, clean, and welcoming environment for them to process their experiences and develop skills to a life free from domestic violence. Under the general supervision of shelter leadership, the Family Advocate provides case management, safety planning, and advocacy services to victims of domestic violence and assists clients in achieving goals to increase safety and promote healthy life choices.

    Position and job type: Full-time, Non-exempt, Starting Hourly rate $19.23

    Schedule: Work hours are Monday – Friday; 10a-6p. Some evening or weekend possible

    Duties include but not limited to:

    • Facilitate intake process for new clients entering shelter and ensure completion of preliminary intake paperwork within 48 hours of arrival to shelter

    • Provide case management, crisis intervention, emergency assistance and advocacy to clients

    • Facilitate/co-facilitate education groups

    • Provide advocacy to victims

    • Maintain program/case records

    • Provide safety planning

    Qualifications:

    • Bachelor’s Degree or equivalent experience in the areas of domestic violence and child abuse

    • Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record

    • Case Management preferred

  • Journey Center is seeking a full-time Therapist to provide mental health services primarily to children and to adult victims of domestic violence and/or child abuse.

    Position and job type: Full-time, Exempt, Salary $50,000 - $55,000. Hybrid work available

    Duties include but not limited to:

    • Provide mental health services including diagnostic assessments, individual behavioral health therapy, group behavioral health therapy, and telehealth therapy.

    • Conduct education programs for clients

    • Provide information, referral and helpline services

    • Maintain program/case records

    • Maintain current licensure in the state of Ohio

    • Regularly attend scheduled staff and MDT meetings, group and individual supervision

    • Represent Journey Center in public speaking engagements, education and training programs

    • Able to promote discussions regarding supportive, collaborative, healthy relationships

    • Conduct comprehensive assessments of clients' mental health needs

    • Develop personalized treatment plans based on clients' goals and needs

    • Utilize evidence-based therapeutic techniques such as psychotherapy, cognitive behavioral therapy (CBT), and solution-focused therapy

    Required Qualifications:

    • Master’s Degree in Social Work or Counseling required

    • LSW or LPC required

    • LISW or LPCC preferred

  • Journey Center for Safety and Healing (formerly known as Domestic Violence & Child Advocacy Center) is seeking a PRN (as needed) advocate for our confidential shelter.

    Work hours vary depending on the need, some evening needed.

    Position and job type: PRN. Hourly rate $15.75

    Duties include but not limited to:

    • Answering 24-Hour Helpline

    • Offering information and referrals

    • Performing phone intakes

    • Providing crisis intervention, advocacy, information and referral to shelter residents

    • Determining eligibility of individuals requesting shelter

    • Providing ongoing support and case management to residents

    • Mediating conflict among shelter residents

    • Maintaining documentation

    • Walking facility

    • Light housekeeping

    • Engaging with residents

    • Checking for safety and sanitation

    • Participating in shift change

    Bachelor’s Degree in a human services field or equivalent years of experience preferred. Bilingual in Spanish and English preferred. Must have a valid driver’s license.

  • Journey Center for Safety and Healing (formerly known as Domestic Violence & Child Advocacy Center) is seeking part time Visitation Monitors for our Safe and Sound Supervised Visitation Center.

    Work hours are Friday-Sunday. We are closed major holidays. This position is a continuous need. Hourly rate $15.75

    Duties include, but not limited to:

    • Monitor visits between parents and children

    • Monitor exchanges of children between parents

    • Model and teach appropriate parent-child behavior

    High School diploma and two years working with youth and families required. Qualified applicants must have a working knowledge of domestic violence and child abuse issues. Associates or Bachelor's degree preferred. Bilingual in Spanish & English a plus.


Journey Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Updated 8/5/2025