Employment

To be considered for field placement within Journey’s Trauma Services department an individual MUST:  

1. Be a 2nd year Masters level social work or counseling student who is currently enrolled in a CACREP and/or CSWE accredited institution. We do not accept counseling students applying for practicum; we only accept counseling students completing their internship.

2. Be willing to commit to a full year and commit to least 10 to 20 hours a week.  Individuals applying for an internship under 200 hours or less than 1 semester may be approved at discretion of the supervisor.

3. Have actual or scholastic experience delivering individual therapy services and completing mental health assessments.

4. Have knowledge of the mental health field and trauma informed care and/or experience working with individuals with a mental health disorder in a trauma informed atmosphere. 

5. Have willingness to learn and work in an electronic health record.  

6. Be willing to work from Journey’s administrative offices and will be able to complete their expected internship hours between Monday-Thursday 9a-7p and Friday 10a-5p. Journey currently does not have weekend hours of operation. 

Journey Center is seeking a dedicated and compassionate full-time Mental Health Therapist/Clinician to provide mental health services to children a who have been impacted by domestic violence and/or child abuse. This role is essential in providing high-quality mental health services to individuals and families who have experienced trauma. The ideal candidate will possess strong clinical skills and a commitment to fostering a supportive environment for clients.

Position and job type: Full-time, Exempt, Salary $50,000 - $55,000. Hybrid work available

Duties include but not limited to:

• Provide mental health services including diagnostic assessments, individual behavioral health therapy, group behavioral health therapy, and telehealth therapy

• Develop personalized treatment plans based on clients' goals and needs

• Provide information and referrals as needed

• Maintain full case load and accompanying electronic health records while adhering to HIPAA regulations regarding client confidentiality

• Maintain current licensure in the state of Ohio

• Implement crisis intervention strategies and manage crisis situations effectively

• Regularly attend scheduled staff and MDT meetings, group and individual supervision

• Represent Journey Center in public speaking engagements, education and training programs

• Able to promote discussions regarding supportive, collaborative, healthy relationships

• Utilize evidence-based therapeutic techniques such as psychotherapy, cognitive behavioral therapy (CBT), and solution-focused therapy

Required Qualifications:

• Master’s Degree in Social Work or Counseling required

• LSW or LPC required

• LISW or LPCC preferred

Journey Center for Safety and Healing (formerly known as Domestic Violence & Child Advocacy Center) is seeking a PRN (as needed) advocate for our confidential shelter.

Work hours vary depending on the need, some evening needed.

Position and job type: PRN. Hourly rate $15.75

Duties include but not limited to:

• Answering 24-Hour Helpline

• Offering information and referrals

• Performing phone intakes

• Providing crisis intervention, advocacy, information and referral to shelter residents

• Determining eligibility of individuals requesting shelter

• Providing ongoing support and case management to residents

• Mediating conflict among shelter residents

• Maintaining documentation

• Walking facility

• Light housekeeping

• Engaging with residents

• Checking for safety and sanitation

• Participating in shift change

Bachelor’s Degree in a human services field or equivalent years of experience preferred. Bilingual in Spanish and English preferred. Must have a valid driver’s license.

Journey Center for Safety and Healing (formerly known as Domestic Violence & Child Advocacy Center) is seeking part time Visitation Monitors for our Safe and Sound Supervised Visitation Center.

Work hours are Friday-Sunday. We are closed major holidays. This position is a continuous need. Hourly rate $15.75

Duties include, but not limited to:

• Monitor visits between parents and children

• Monitor exchanges of children between parents

• Model and teach appropriate parent-child behavior

High School diploma and two years working with youth and families required. Qualified applicants must have a working knowledge of domestic violence and child abuse issues. Associates or Bachelor's degree preferred. Bilingual in Spanish & English a plus.

The Community Advocate provides case management, support, safety planning, and advocacy services to victims of domestic violence. This role focuses on empowering clients to increase safety, achieve goals, maintain safe housing, and build self-sufficiency while fostering wellness and healthy relationships. The Community Advocate collaborates with internal teams, external partner agencies and stakeholders. The Community Advocate ensures to deliver trauma-informed case management services to clients. The services are delivered in accordance with the agency’s mission, and best practices.

Position and job type: Full-time, Non-exempt, Starting Hourly rate $19.23

ESSENTIAL JOB FUNCTIONS: 

1. Manage a caseload of community clients, providing domestic violence education, self-sufficiency coaching, financial literacy and tenancy guidance. 

2. Provide case management, including crisis intervention, safety planning, emotional support, and referrals to appropriate resources.

3. Maintain accurate documentation in database.

4. Meet with all assigned clients monthly to review established goals, address concerns, and celebrate successes.

5. Assist clients in accessing and maintaining entitlements and linkages to community resources including, but not limited to, Social Security Administration, Ohio Department of Job and Family Services, Division of Children and Family Services, employment, housing, State Victim Assistance Compensation, SNAP, medical coverage, SSI, CHIP, and financial and relocation assistance.

6. Assess the lethality of a client’s situation and provide ongoing safety planning services.

7. Attend and contribute to all agency meeting, community meetings, and agency trainings as needed.

8. Build relationships with public and private service providers to advocate for client needs.

9. Provide support for clients and listen to clients with a non-judgmental attitude

10. Maintain accurate and timely case records in the agency’s database, documenting all services provided in compliance with agency standards. 

11. Explain victim rights under Ohio law, orient victims to criminal justice system, including protection orders.

12. Assess needs and goals with clients and ensure they are connected to any additional internal services; provide warm hand-offs, and coordinate services with other Journey Center departments to ensure holistic client care.

13. Collaborate with internal teams to enhance service delivery.

14. Ensure services are provided to clients with trauma-informed, empowerment-centered practices and in compliance with any relevant funding restrictions and accreditation requirements.

15. Support Helpline shifts on a weekly or bi-weekly basis.

16. Participate in staff meetings and other meetings as needed

    ADDITIONAL DUTIES AND RESPONSIBILITIES

    1. Facilitate or co-facilitate support and/or education groups as needed

       2. Respect, understand, and promote Journey Center’s mission, values, and goals

       3. Complete agency orientation and all training(s) to maintain compliance and enhance service quality

       4. Assume additional projects and duties as needed to support the team and organization

     

    QUALIFICATIONS

    1. Bachelor’s Degree or equivalent experience required

       2. Experience working with domestic violence and/or, child abuse, trauma, case management preferred

       3. Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record

       4. Must be available to work flexible non-traditional work hours; Have the ability to tailor work hours to the needs of families

The Housing Coordinator is responsible for housing program implementation and operational oversight of the housing referrals and supportive services within the Domestic Violence Housing Initiative (DVHI)at Journey Center for Safety and Healing. The Housing Coordinator will provide direct supervision to the Community Advocates to ensure case management services delivered to clients are carried out in accordance with the agency’s mission and best practices.

Position and job type: Full-time, Exempt, Salary $44,000.

ESSENTIAL JOB FUNCTIONS:

1. Collaborate with community housing agencies

2. Collaborate with Journey staff and partner agencies to complete appropriate paperwork for program referrals and provide necessary support

3. Oversee the case loads of community advocates in accordance with funder protocol while also providing domestic violence, self-sufficiency, financial and tenancy education

a. Ensure DVHI clients receive all eligible government benefits, including SNAP benefits, medical coverage, SSI, CHIP, financial assistance, etc.

4. Ensure community and housing services within Journey Center are utilizing evidence based modalities, specifically Trauma Informed Care and The Housing First Model.

5. Implement the delivery of Housing and Community advocacy services, including, but not limited to:

a. Assign, manage and supervise caseloads of community advocates

b. Provide direct supervision to Community Advocates

c. Ensure all services operate utilizing a Client/Family Centered Approach.

d. Manage and track the timeliness of documentation including RRH applications, assessments, individualized service plans and progress notes.

e. Assist and supervise staff’s ability to assess client’s needs, identify options, and assist with goal selection and achievement.

f. Provide direct case management services to clients.

g. Ensure that all housing and community advocates are inputting data into Osnium both accurately and on a timely basis and auditing records for inaccuracies

6. Manage the documentation, maintenance, and termination of community client records to ensure the documented services provided to clients are in accordance with agency standards and funders. Along with the storage of client files to ensure confidentiality and best practices.

7. Assist in developing and implementing quality assurance measures to ensure quality service delivery to clients

8. Provide crisis intervention, support, and guidance to community advocates and clients in a caring and nonjudgmental manner, as needed

9. Provide a supportive environment for clients and listen to clients with a non-judgmental attitude

10. Attend and contribute to all agency and community meetings as appropriate for the position

ADDITIONAL DUTIES AND RESPONSIBILITIES

1. Respect, understand, and promote Journey Center’s mission, values, and goals

2. Complete agency orientation and training(s) to meet job requirements

3. Assume additional responsibilities and perform special projects as needed or directed

QUALIFICATIONS

1. Bachelor’s degree or equivalent years’ of relevant experience is required

2. Experience in non-profit management or providing supervision preferred

3. Experience working with victims of domestic violence and child abuse preferred

4. Must have and maintain a valid Ohio driver’s license and appropriate insurance coverage; Must maintain appropriate driving record

5. Must be available for extended and non-traditional work hours

The Shelter Advocate works to ensure that clients at Journey Center’s Emergency Shelter have a safe, clean, and welcoming environment for them to process their experiences and develop skills to a life free from domestic violence. Under the general supervision of shelter leadership, the Shelter Advocate provides support, advocacy, and general oversight of shelter operations and client wellbeing while clients are residing at shelter.

Position and job type: Full time, Non-exempt, Hourly rate $15.75

ESSENTIAL JOB FUNCTIONS: 

1. Providing 24-hour coverage of shelter to ensure clients have access to emergency assistance and supportive services while residing in shelter

2. Answer the 24/7 helpline, conduct intakes and assessments with potential clients, and/or provide linkage to internal and external services as needed

   1. Provide crisis intervention, safety planning, and resources to helpline callers

      2. Maintain accurate documentation of each helpline call

      3. Report known/suspected child abuse and complete necessary documentation

3. Facilitate intake process for new clients entering shelter and ensure completion of preliminary intake paperwork within 48 hours of arrival to shelter

4. Prepare all needed items for new clients coming into shelter (scrubs, blankets, sheets, toiletries, infant/child needs, etc.), ensure proper hotbox treatment of all client items and ensure unoccupied bedrooms are clean and ready for new intake

5. Carry out general operations of the shelter and ensure that services are provided to clients in compliance with the policies, procedures, and requirements of operation set forth by Journey Center and its funders

6. Provide a supportive environment for clients and listen to clients with a non-judgmental attitude

7. Respond to any crisis situations that arise during the shift and when necessary, notify the appropriate staff members

8. Develop and maintain case records in agency database that document services provided to clients in accordance with agency standards and funders

9. Review and document in Shelter Daily Log during every shift and address pertinent client issues during shift change

10. Assist with closure of shelter client records in collaboration with shelter leadership

11. Provide coverage of the advocate office, including answering the business phone number and monitoring individuals entering and exiting shelter

12. Review safety and risk management planning and participation in information sharing during weekly team meetings

13. Participate in staff meetings and other meetings as needed

14. Facilitate/co-facilitate support and/or education groups as assigned

15. Performs general housekeeping responsibilities, as needed, including sweeping floors, taking out garbage, stocking supplies for residents, washing linens, sorting donations and putting them away

    QUALIFICATIONS

    1. Bachelor’s Degree or equivalent experience working in the areas of domestic violence and child abuse

    2. Must have and maintain a valid Ohio driver’s license with appropriate insurance coverage; Must maintain appropriate driving record 

    3. Must be available to work extended and non-traditional work hours; Have the ability to tailor work hours to the needs of families

Journey Center is seeking a Full-Time Supportive Services Manager who is responsible for overseeing all direct client services at Journey Center for Safety and Healing’s Emergency Shelter. The Supportive Services Manager provides oversight of the day-to-day operation at shelter and programming including groups, shelter activities and direct supervision to Coordinators and Advocates and ensures services delivered to clients are carried out in accordance with the agency’s mission and best practices. 

Position and job type:   Full-time, Salary Exempt, Salary range 50k-52k

Duties include but not limited to: 

• Oversee all aspects of the emergency shelter

• Supervise emergency shelter staff

• Maintain relationships with outside agencies and relationships with internal staff to promote transitions out of shelter

• Rotating schedule of on call duties

• Oversee delivery of client services

• Oversee delivery of programming

• Shelter process Quality Assurance

• Knowledge of fiscal aspect of shelter programs

• Assist with providing coverage of shelter

Qualifications:

• Bachelor’s Degree or equivalent years of work experience required

• Minimum of 3 years’ experience providing supervision preferred

• Experience working with victims of trauma, domestic violence and/or child abuse preferred

• Valid driver’s license required

Schedule: Work hours are Monday-Friday, some evening and non-traditional hours required

Journey Center for Safety and Healing’s Social Media Intern will play a hands-on role in creating, scheduling, and analyzing content that supports Journey’s mission. Also provides support to the Development Department with other projects as needed.

 Unpaid Internship 10 – 20 hours a week

ESSENTIAL JOB FUNCTIONS:

1.      Develop posts, series, and visuals that align with our brand and campaign goals 

2.      Publish content across all social channels and schedule posts using Hootesuite

3.      Maintain content calendars, campaign trackers, and shared documentation to keep the team organized and aligned

4.      Monitor engagement, suggest new ideas, track metrics, and learn how to use data to improve performance

5.      Assist with email content, including drafting copy, selecting visual assets, building campaigns, and scheduling through email marketing tools

6.      Support graphic design needs

7.      Support video production and photo shoots

8.      Research current social trends across YouTube, Instagram, TikTok, and emerging platforms, and pitch content ideas

9.      Support additional projects as needed

Requirements

1.      Experience with social media management (coursework, personal projects, or professional experience all accepted)

2.      Strong verbal and written communication skills with attention to clarity, tone, and detail

3.      Enthusiastic about storytelling, branding, and nonprofit advocacy

4.      Ability to collaborate effectively

5.      Strong organizational skills with the ability to manage multiple tasks and deadlines

6.      Comfortable learning new digital tools (Hootesuite, email platforms, editing software).

7.      Competency in Microsoft Office Word, Excel, and Power Point

8.      A proactive mindset with a willingness to learn, experiment, and take on new responsibilities

9.      Flexibility and adaptability to shifting priorities, timelines, and creative requests

10.  Basic experience with design or editing software (e.g., Adobe Creative Suite, Canva, or similar) is a bonus but not required

11.  Ability to regularly work in the office and attend in-person meetings

12.  Reliable transportation and a valid Ohio driver’s license is preferred